Privacy Policy — Lake Lucerne Health & Wellness
Last updated: [12.12.2025]
Lake Lucerne Health & Wellness (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains what personal data we may process when you contact us and how we handle this information.
1. Information We May Process
We do not collect personal data directly on our website through forms. However, you may provide personal information voluntarily when you: contact us by email contact us by phone contact us via messaging apps or social media This information may include your name, phone number, email address, or any details you choose to share.
2. Technical Data and Cookies
Our website may automatically use essential technical cookies that ensure its proper functioning (for example, security, performance, browsing experience). We do not use cookies for advertising or profiling. Analytics tools (such as server logs or anonymised statistics) may collect non-identifiable information, such as: browser type device type general location (country/city level) pages viewed time spent on the website This data does not allow us to identify you personally.
3. How We Use Your Information
We use the information you provide solely to: respond to your inquiries provide requested information or guidance maintain communication related to our services We do not sell, rent, or share personal data with third parties for marketing purposes.
4. Data Storage and Security
We store personal data only for as long as necessary to handle your request or provide support. We use secure technical and organisational measures to protect your information from unauthorised access.
5. Third-Party Services
Our website may use third-party hosting, analytics, or communication tools that operate under their own privacy policies. These providers may process limited technical data to ensure site performance and security.
6. Your Rights
Depending on your jurisdiction, you may have the right to: request access to your personal data request correction or deletion request restriction of processing withdraw consent (when applicable). To exercise these rights, please contact us using the information below.
7. Contact Us
If you have any questions about this Privacy Policy or wish to request deletion of your data, you may contact us at: contact@llhw.ch